Summary

The Purchasing Specialist is responsible for issuing and processing purchase orders, managing Overage, Shortage, and Damaged (OS&D) goods, supply management, and working in collaboration with the Redistribution Center (RDC) to support customer service requirements at Hyundai, Genesis, and KIA dealers across North America. 

Essential Functions (To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)

• Issue Purchase Orders (POs) to assigned suppliers
• Notify suppliers of open order status
• Coordinate on-time delivery and order accuracy with suppliers regarding shipping process
• Manage emergency parts orders and provide special shipping instructions to suppliers
• Communicate with suppliers about performance and develop countermeasures for improvement
• Manage Overage, Shortage, and Damaged (OS&D) goods
• Prepare suppliers for OS&D and present countermeasures to Procurement department
• Manage accounts payable for suppliers and address all payment inquiries from suppliers
• Ensure that existing contracts are enforced based on OEM contracts or Terms & Conditions set forth for service parts
• Manage all supplier training; assist new suppliers with expectations for order management and communication, access to SRS portal, set up EDI, and required shipping documents
• Confirm the supply part and supply unit for new model launches and new OP parts released
• Review supply fill rate, critical back-order parts, due-in parts, and past-due parts
• Document in system each past due PO status, new model PO status, and dealer backorder status
• Dispatch all supplier information to sales group
• Assist suppliers, pricing team and Mobis RDC with technical inquiries and issues; provide relevant information for review with HQ technical team
• Visit suppliers on a regular basis or hold online conferences for those long distance to develop strong working relationship with supplier and understand their operations and constraints
• Propose process improvements to increase fill rates and customer satisfaction
• Attend meetings with Distributors and OEM’s as necessary
• Support plant escalation items—help coordinate all tasks between OEM, RDC, Pricing, and Procurement
• Prompt, regular, predictable attendance
• Physical presence at work during all scheduled work hours
• Overtime and weekend work as required
• All other job duties as assigned

Basic Qualifications (The qualifications listed below are representative of the knowledge, skills, and/or abilities desired for this position.)

Required Education & Experience:

• High School Diploma or Equivalent
• Experience in Warehousing/Purchasing, Customer Service, or Sales

Knowledge, Skills, & Abilities:

• Organizational and Analytical skills
• Ability to understand technical issues in production
• Ability to use critical thinking for determining root causes and developing solutions/countermeasures
• Good written and verbal communication skills; ability to accurately convey detailed information
• Ability to extract data from system and analyze trends, report findings in logical manner
• Proficiency in Microsoft Excel, Word, and PowerPoint

Preferred Education & Experience:

• Bachelor’s degree in Business, Accounting, Sales Management, Supply Chain Management, or related field

Certificates, Licenses, and Registrations:  N/A

Working Conditions

• Position hours: 8:00 a.m.-5:00 p.m.
• Overtime as needed
• 100% in office setting
• 20% domestic and international travel